24 Sep 2025
What to do just before you get your keys
Firstly, a big congratulations, you’ve now exchanged contracts! After weeks and months of waiting, you are about to move in. What should you do first?
We have made a practical checklist to help you with what needs to be done and the people you need to notify about your move.
Security and Access
Locks and keypads
To ensure you’re the only ones who have access to your property, it is a good idea to change the locks and reset any keypads.
Alarms and cameras
Update any alarm systems and install security cameras if you wish.
Utilities
Gas & Electric
One of the first things we recommend doing is to check the gas and electric meter readings. From there, you can set up your account and be charged only for the energy you use. You should have been informed about the existing gas and electricity supplier. It is also a good idea to take a photo of the meters, as this will include a date and help the provider when opening the account.
Water
Your water supplier is responsible for providing drinking water of an appropriate pressure and in charge of sewerage too. You won’t be able to pick your water supplier, but you will need to update them with your details as the new homeowner.
Internet, phone, and TV
Again, you should have been informed by the previous owners who your phone and internet provider is. If you had a contract from a previous house, contact them to see if they can move you over.
Remember to redirect your post with Royal Mail.
Bin days
Find out and make a note of when the bin collection days are – this may become useful when moving in with plenty of boxes to recycle!
Safety and Maintenance
Smoke and carbon monoxide alarms
Test and replace any smoke and carbon monoxide alarm batteries
Water mains, gas, and electrics
Find out where the water mains are and locate the shut-off valve. Same if you have gas in the property – make sure you know how to turn it off, and locate the electrical panel.
Before you move in
Consideration should be given to whether you want new carpet/flooring, or to redecorate. Organising for this to be done before moving furniture in would make sense and be more cost-effective. Most people would want to give the place a deep clean.
Keep documents safe
Keep a file of any warranties, manuals, and inspection reports.
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